Superior Service to our Residents
At PG Management, we believe that the most
important people we contact are the owners and residents of the properties
we manage. These individuals provide the support that helps determine an Association‘s
success or failure. Our ability to provide superior service leads to
satisfied customers. Satisfied customers lead to a more cooperative and
involved community, translating into a more constructive living
environment. Any Condominium Association with satisfied owners increases
the overall appeal of the community, resulting in higher property values.
Therefore, we hire property managers as much for their public relations
skills and responsiveness to resident needs, as for their knowledge of building
maintenance and accounting.
Superior Service to our Boards of
We pride ourselves on our communication with our
Boards of Directors; communication not only by means of a financial
statement at the end of each month, but communication that allows the Board
to understand the overall condition of their buildings. We believe that our
Boards of Directors need to understand the events that lead up to a certain
expense as much as they need to know the precise dollar amount of the
We offer our Boards of Directors more than just a
monthly collection of maintenance fees. We offer the understanding of how
an efficient Condominium Association operates. We offer the proper guidance
to ensure that the Condominium Associations we manage operate properly and
are adequately funded. We offer the understanding of how changes in the
market affect property values, and the know-how to adapt a property's
strategy to best bring about positive results.
No two Associations are alike. Each Condominium
Association develops its own personality, with its own unique set of
strengths and weaknesses. These characteristics must be effectively
communicated to the Board of Directors for them to make the best decisions
for the well-being of the Condominium Association.